Ep 13 - Talking With Joan Garbo

We speak with Jooan Garbo, a premier change agent for orthodontic practices. Over the past 30 years Joan has led over 2,000 seminars in effective communication and relationship skills, team-building, and customer service. She empowers dental teams in the areas of communication and leadership with her insightful and humorous presentations. Her high energy level and enthusiasm inspire people to action, giving them a renewed sense of purpose and the resources for motivation.

Topics covered in this episode include:

• The things doctors and teams should be doing differently in their practice moving forward after Covid-19
• Addressing staff fears and questions about returning to the office
• How to set up an environment so that you can address patient concerns about in-person treatment
• Creating excitement about reopening with patients and staff
• We take a question from our audience about how doctors create a practice that operates like a well-oiled machine
• Using good communication skills to create a better experience for staff and patients

Achieving practice growth isn’t as simple as it used to be. But with groundbreaking technology and new communication channels to reach more patients, People + Practice is an orthodontic marketing agency that firmly believes that there’s never been a better time to be in practice.